At Lobo Mexicano® Mezcal, we deeply value your trust and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, protect and, where appropriate, share your personal data, in accordance with the provisions of the Federal Law on the Protection of Personal Data in Possession of Private Parties.

1. Responsible for the Processing of Personal Data

Lobo Mexicano® Mezcal, with address at Av. Acueducto #4851 Piso 2 Interior 3, Colonia Real Acueducto, Zapopa, Jalisco, Mexico CP 45116, is responsible for the processing of your personal data and for guaranteeing its protection in accordance with the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility.

2. Personal Data We Collect

In order to provide you with a high-quality, personalized experience, we may collect the following data:

• Identification: Full name, email and telephone number.
• Contact & Shipping: Physical address for deliveries.
• Invoicing: Tax data (if an invoice is required).
• Payment: Information necessary to process your transactions, such as bank or card details (processed exclusively by certified platforms).

3. Purposes of the Processing

Your data will be processed for the following purposes:

Primary Purposes (necessary for the service):

• Process, ship, and track your orders.
• Issue tax receipts when requested.
• Provide customer support and care.

Secondary Purposes (optional):

• To keep you informed about updates, promotions and launches related to our products.
  You can exercise your right to object at any time to these secondary activities.

4. Protection of Personal Data

We have implemented rigorous administrative, technical and physical measures to ensure the security of your data, protecting it against unauthorized access, loss, alteration or improper disclosure.

5. Sharing with Third Parties

We will only share your personal data with:

• Logistics and courier companies: To ensure the efficient delivery of your orders.
• Competent authorities: If required by legal or regulatory provisions.

We do not trade, rent or share your personal data for purposes other than those indicated herein.

6. Exercise of ARCO Rights

As a data subject, you have the right to:

• Access: To know what personal data we have about you.
• Rectification: Request the correction of erroneous or outdated information.
• Cancellation: Asking us to delete your data when it is no longer needed.
• Objection: Refuse to use your data for specific purposes.

To exercise these rights, please send us your request to: alfa@lobomexicanomezcal.com. We will respond within a period of no more than 20 business days.

7. Modifications to the Privacy Notice

We reserve the right to make changes to this Privacy Notice to reflect legal updates or changes in our internal practices. Any modifications will be published on our website: www.lobomexicanomezcal.com.

8. Contact

If you have any questions, comments or would like more information about this Privacy Notice, please do not hesitate to contact us:

• Email: alfa@lobomexicanomezcal.com
• Phone: (33) 3106 4962

Last updated: 08/11/2024