Welcome to the universe of Lobo Mexicano® Mezcal. By browsing our website or purchasing our products, you agree to these Terms and Conditions. We invite you to read them carefully, as they regulate the use of our platform and the services we offer.

1. General

These Terms and Conditions apply to all transactions made on the official site of Lobo Mexicano® Mezcal. By using our site and purchasing our products, you confirm that:

• You are over 18 years of age, as our alcoholic beverages are only sold to people who are legally fit to drink.
• You understand and agree that the products offered are handmade, so they may present slight variations compared to the images shown.

2. Use of the Website

• The content on our site is for personal, non-commercial use.
• The modification, reproduction, distribution or unauthorized use of the content, including texts, images, logos and graphics, without prior written authorization from Lobo Mexicano® Mezcal is strictly prohibited.
• We reserve the right to restrict or deny access to the site to any user who violates these Terms and Conditions.

3. Products and Prices

• All prices are in Mexican pesos (MXN) and include applicable taxes.
• Product prices, availability, and features are subject to change without notice.
• Since our products are handcrafted, there may be slight variations in their presentation.

4. Purchase Process

• To make a purchase, select the desired products, complete the checkout process, and confirm your order.
• You will receive a confirmation email with the details of your purchase.
• In case of irregularities in payment or product availability, Lobo Mexicano® Mezcal reserves the right to cancel the order, notifying the customer and refunding the corresponding amount.

5. Shipping and Deliveries

• Shipments are limited to the national territory of Mexico.
• For specific details on costs, delivery times, and legal requirements, please refer to our Shipping Policies.
• It is the customer’s responsibility to provide accurate and complete shipping data. Lobo Mexicano® Mezcal will not be responsible for delays or problems arising from incorrect information.

6. Returns and Refunds

• Due to the nature of our products, returns are restricted to specific cases, such as damaged, defective products, or shipping errors.
• To learn more about the process, please see our Return and Refund Policies.

7. Intellectual Property

• All content on the website, including logos, images, text, and graphics, is the exclusive property of Lobo Mexicano® Mezcal and is protected by intellectual property laws.
• The use, reproduction or distribution of the content without our prior written permission is prohibited.

8. Limitation of Liability

• Lobo Mexicano® Mezcal is not responsible for any indirect, special or consequential damages that may arise from the use of our site or products, except in cases explicitly established by Mexican law.

9. Privacy Policy

• The processing of your personal data is carried out in accordance with our Privacy Notice, available on our website. By using our platform, you agree that your data will be handled in accordance with these policies.

10. Modifications to the Terms and Conditions

• Lobo Mexicano® Mezcal reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this site and will be effective as of the date of publication.

11. Governing Law and Jurisdiction

• These Terms and Conditions are governed by the applicable laws of the United Mexican States.
• Any dispute shall be submitted to the jurisdiction of the competent courts in the Mexican Republic.

Contact

If you have any questions or need assistance regarding these Terms and Conditions, please do not hesitate to contact us:

• Email: alfa@lobomexicanomezcal.com
• Phone: (33) 3106 4962